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How to Enroll in UPMC Community HealthChoices

The Pennsylvania Department of Human Services (DHS) determines if you are eligible for Community HealthChoices. Individuals who are eligible can enroll in UPMC Community HealthChoices by calling the Independent Enrollment Broker (IEB) at 1-844-824-3655 (TTY: 711) or enrolling online at paieb.com/en.

About long-term services and supports

If you currently receive Medical Assistance benefits and would like to apply for long-term services and supports (LTSS), call the IEB at 1-877-550-4227 to request an assessment. (Please note that the IEB phone number for LTSS enrollment is different from Community HealthChoices enrollment.)

If you have questions about enrollment or eligibility, we can help. Call our UPMC Community HealthChoices Health Care Concierge team at 1-844-833-0523 (TTY: 711).

Next steps:

Stay updated on Medical Assistance renewal changes that impact you!

Due to changes in federal law, beginning April 1, 2023, Medical Assistance recipients must complete an annual renewal to determine whether they can remain enrolled in Medical Assistance. No one will lose their Medical Assistance coverage without a chance to renew or update their information.

What you need to do to renew your Medical Assistance benefits.